Topical Listing of the Hard Sayings of Jesus Essays -

Topical Listing of the Hard Sayings of Jesus I have tried to arrange the hard sayings according to similar topics. I am sure that I have not done an adequate job, and there are better ways to group the, so please feel free to suggest your own groupings. I encourage you to find a theme and then study and teach on the topics relative to that theme. I bought two copies of G.F. Bruce's book, so please let me know if you would like to borrow it. Please send me notes that you would like posted on the web. Communion 1 Eating the Flesh and Drinking the Blood of the Son of Man 21 (Zagnoli) 66 This Is My Body... This Is My Blood 236 (Zagnoli) Sabbath 4 The Sabbath for Man 32 Forgiveness 2 The Son of Man Forgiving Sins 26 3 Not the Righteous but Sinners 29 18 If You Do Not Forgive Your Brother 77 Death 5 Not Dead but Sleeping 35 51 The Great Gulf 189 Christ Paid the Penalty 70 Why Hast Thou Forsaken Me? 248 68 Why Are You Here? 243 Christian Lifestyle 6 Saltless Salt 37 (Mateko) 57 The Cursing of the Fig Tree 208 (Mateko) 60 Render to Caesar 214 (Mateko) 7 The Old Is Better 40 (Mateko) 8 One jot or One Tittle Shall in No Wise Pass 42 (Mateko) Commitment/Discipleship 29 Hating One's Parents 119 40 The Son of Man Has Nowhere to Lay His Head 159 37 Taking Up the Cross 150 46 Sell What You Have 174 39 For or Against 157 41 Let the Dead Bury Their Dead 161 42 Looking Back 164 56 The Wedding Garment 206 20 Pearls before Swine 86 24 Go Nowhere among the Gentiles 104 Humility 53 The Rate for the job? 195 54 The First Will Be Last 199 44 The Elder Brother 169 Wealth 46 Sell What You Have 174 48 The Camel and the Eye of a Needle 180 49 Serving God and Mammon 184 47 Give for Alms What Is Within 178 50 Using Unrighteous Mammon to Make Friends 186 60 Render to Caesar 214 Seriousness of Sin/Repentance 11 Plucking Out the Right Eye 54 13 Eunuchs for the Kingdom of Heaven's Sake 63 9 "You Fool!" Merits Hell Fire 49 62 You Brood of Vipers 221 19 Lead Us Not into Temptation 81 Marriage/Purity/ Oaths 10 Adultery in the Heart 52 12 Divorce and Remarriage 56 14 Do Not Swear at All 66 Love for Enemies 15 Turning the Other Cheek 68 16 Love Your Enemies 72 17 You Must Be Perfect 74 Faith 58 Faith That Removes Mountains 210 52 Will the Son of Man Find Faith on Earth? 192 26 Let the Children First Be Fed 110 Eschatology 63 This Generation Will Not Pass Away 225 64 There the Eagles Will Be Gathered Together 231 38 The Kingdom Coming with Power 153 69 You Will See the Son of Man 245 25 You Will Not Have Gone through All the Towns of Israel 107 Spiritual Warfare 28 Violence and the Kingdom 115 30 Casting Fire on Earth 122 31 How I Am Constrained Until It Is Accomplished! 125 32 Not Peace but a Sword 130 33 The Fall of Satan 133 36 Get behind Me, Satan! 146 67 Let Him Who Has No Sword Buy One 240 Election/Salvation/God?s Sovereignty 23 Seeing and Not Perceiving 99 55 Many Are Called, But Few Are Chosen 202 65 I Do Not Know You 233 51 The Great Gulf 189 21 The Sin against the Holy Spirit 88 27 Who Is Greater Than John the Baptist? 112 35 You Are Peter 139 Trinity/Nature of God 34 The Father and the Son 136 45 Why Do You Call Me Good? 172 59 Neither Will I Tell You 212 61 Call No Man Your Father 218 43 1 Will Warn You Whom to Fear 166 22 No Sign 94

Lord Of The Flies Essays (1005 words) - English-language Films

Lord Of The Flies Essays (1005 words) - English-language Films Lord Of The Flies Lord of the flies essay William Golding The Island is a microcosm of the evil we produce in the world today. Greed, power, domination are all factors of evil in the story line and in todays society. The first human instinct is survival. The fittest will survive, as in the book, and in todays world. For example, someone who is very skilled in math or physical feats may receive a scholarship pertaining to their skill. Taller and attractive people seem to get the better and higher paying jobs. Aborigines in Australia will eat grubs and insects to survive. We may find this repulsive but human instinct rules when we have no other options. Our human instinct also makes us frown upon people with undesirable traits such as obesity, poor eyesight or deformities. These people cannot fend for themselves as well as fitter people and die off so they may not reproduce. The fittest survive. The role of survival of the fittest was best described on (pg. 8) I cant swim on account of my asthma. Piggy was already going down in the food chain of the island. Ralph was a tall attractive boy who had very good leadership skills. It is no wonder that he voted in as leader. Piggy cant defend himself . An example of this is (pg. 17) Shut up fatty. Another example is when piggy wants to come with them up the mountain,(pg. 20), Ill come. your no good for a job like this .The boys on the island resorted to killing pigs with such savagery when they felt that they were hungry. When there is no order chaos arises. There are many examples of this in our society today. Riots happen when the people think they can get away with it. The number of people outweigh the number of authority figures. People hurt other people and steal. This is not something that would happen in an ordered society. All these people know whats right and wrong but their human instinct gets the better of them when they think they can get always with it. The same thing happened on the island. With no authority like the adults or (police) things turned into anarchy. They were trying to kill each other and ran around like savages just because they had no one to tell them they couldnt do that. There was a lot of emphasis that they were children and that is why this happened. That is simply not true. Look at my example above, people that riot have no authority to tell others to stop. You could compare that kind of behavior to what children would do if they were put in charge of the world. Todays society is full of bad leaders such as Sadam Husain , Slobodam Molosovich , Adolf Hitler and many more. They lead their people with false ideals and hidden agendas. Their thirst for power killed thousands of people and caused grief and suffering for millions. Hitler killed millions of Jews and that is something the German people will have to live with for ever . Sadam Husain tried to take more land for his country and failed and made more people suffer. Molosovich didnt want to give up his rule over the Albanians and killed alot of them in the process. Jacks hunger for power grew just as these leaders hunger grew too. (pg. 140) Im not going to be part of Ralphs lot , Im going off by myself..... Any one that wants to hunt when I do can come too. Jacks power grew so great that he made the boys think that there was a beast which ultimately killed Simon. He didnt care when a big rock squished Piggy and to make things unbearable he tried to murder Ralph. Also there were many great leaders such as Bill Clinton (debatable), George Washington, Abraham Lincoln, John A MacDonald and more. These Leaders lead their people with great emphasis toward the minority and fought for equal rights. Bill Clinton puts bad leaders in their place, George Washington fought for the independence of America, Abraham Lincoln freed the Blacks from oppression and John A MacDonald fought for Canada to become a whole country. Jack was a great leader that kept the boys in order

Assignment Example | Topics and Well Written Essays - 250 words - 215

Assignment Example ible inconsistency between traits of God and existence of evil that people suffer has a solution and this clarifies the point that despite sufferings that people undergo, God is all-powerful and cares about people. While the omnipresent feature means that God knows everything that people go through and having authority and being a loving and caring God would mean that He foresees any calamity and can protect people from it, bad things still happen to people. While evil defines a bad thing that destabilizes a system, and this is evident in such phenomena as diseases and calamity, the concept of moral evil offers a solution to the problem of evil. Under the concept, a moral agent exist that causes evil and human actions identifies the agency. This, together with the fact that God gave human being authority on earth and the freedom of choice, means that God may foresee evil and have authority over it, but He grants human being the freedom to decide on acting as an agent of moral evil or not. If man chooses to act morally then God’s authority becomes effective and He protects people from evil. Otherwise, man causes evil (Klibengajtis 4- 6). God granted man freedom and authority in earth and human actions, in consistency with God’s authority, causes evil. People’s sufferings are therefore consistent with the belief that God is all-powerful and cares for people because God acts on people’s will to either allow of prevent evil depending on human

1000 word - Written Review Sociology subject PART 2 Essay

1000 word - Written Review Sociology subject PART 2 - Essay Example She prophetically prefaces her article with the questions â€Å"What is the use of friendships in our lives?† and â€Å"What does it gives us?† hinting at the thrust of her entire article. She outlines in this article the gains that friendship can offer a person in terms of moral growth by taking advantage of the vicarious experience that the other person can give when she trustfully shares not only her life experiences but how such life experiences impact on her. In suggesting this approach, Friedman relegates friendship to a motive-based venture which purports to offer commitment to gain trust from the other for the end purpose of using that person’s experiences for ‘self-advancement.’ Consistently employing only the feminine pronouns through her article, Friedman properly characterizes friendship as a relationship based on approximate equality. She explains that approximate equality does not refer to values that are quantifiable like similarity in age or educational attainment but rather on personalities, attitudes and the like. Since there will always be inequality in certain respects, friendship must involve a balancing act to arrive at the ‘approximate equality’ status. The balancing involves finding aspects or traits in the other which can fill the gap left by the superiority of a party in one aspect, otherwise a mentor-student kind of relationship, rather than a genuine friendship will ensue. For example, if one of the parties to a friendship is economically superior to the other, this must be balanced by a trait or character which the other has comparative superiority like a higher educational attainment. Another important characteristic of friendship, according to Friedman, is commitment. Commitment is not based on some abstract standard but must be person-based. A connection must be established with the person and that person’s peculiar needs, wants, attitude and personality. Friedman states that commitment consists of the

Essay Example | Topics and Well Written Essays - 750 words - 27

Essay Example He had to come out a winner in this losing streak. Even if it meant that he would have to take his life. He killed himself. His insurance money will pay his debt and leave some for his wife. The anger and animosity between him and his son, Biff, will cease. As for his job, he will be redeemed and his value to the company will be seen when his clients and co-workers, by the hundreds, will attend his funeral. For Willy, he has finally won. For him, after his death, the tomorrow will be different: for him, his fame will reach greater heights for at his funeral hundreds will come to pay their respects; and, for those he will be leaving behind a more secure future with the money that the insurance company will pay his family. Miller excellently drove his point to the audience that there is no American Dream. Willy’s desire for fame and fortune is seen in the people he epitomizes, Dave Singleman who died a salesman and how hundreds of people came to his funeral (p 81); and, Ben his brother who went into the â€Å"jungle† at 17 years old and came out very rich at the age of 21 (p.52). He wanted desperately to be like them. He always wanted to keep on hearing the stories of these people told over and over and over again (p.49). Miller attacked Willy’s dream in several ways. First, was at work when the son of the owner of the company refused to acknowledge Willy’s importance to the company. He even changed Willy’s work status from a salaried man to a per commission basis one (p.57). Gone was Willy’s fame. Willy’s reaction was one of denial. He instead focused his mind to remembering the past and telling himself that he will eventually be recognized for his 30year service to the company (p.14). Miller used symbolism to depict that Willy despite his denial knew the futility of continuing to work. This symbolism is of the car that keeps â€Å"going off onto the shoulder† of the road. Willy tried

Changes to Crime Rates in the UK

Changes to Crime Rates in the UK Crime has devastating consequences to the economic and social dimensions of any country. Unfortunately despite increased efforts to fight crime halting it seems to be impossible. Slack (2009) points out that official crime figures indicate that the country has the worst rate essentially for all types, or categories of violent crimes when compared to the United States and other countries that appear on the list of the most dangerous countries in the world. Hicks and Allen (1999, 5) indicate that the figure of homicides which include offences of manslaughter, murder and infanticide have doubled since 1960s however, the state that recorded crime fell considerably in the 1990s. They assert that the rising trend of crime that was reported began in 1954 seemingly declining starting 1992 when reported crime peaked. Nonetheless the British Survey reports show the 1990s estimates of unreported crime as standing at fifty six percent and thus making it unclear whether there was indeed a decline in the 1990s. Additionally the rate of crime might have not reduced since statistics show that the average prison population has been increasing since 1940s to approximately sixty five thousand in 1998. Nonetheless the police insist that the crime rates have been declining over the years starting that they did peak in 1995 but have steadily reduced since especially due to government efforts. Home office (2008) statistics also indicate crime rates peaked in 1995 but have since dropped by 42 percent. In 2009 police reports show that crime decreased by five percent when compared to 2007/2008 rates while BCS reports show no significant change in the rates. NIMS (2008) are however of the idea that the overall crime rates have been decreasing over the past few years although some years have experienced slight increases in the rates. In general from the reports it can be concluded that on average the rates of crime have slightly decreased. On the most recent figures, what percentage of all crimes recorded by the police do the following constitute: Murder? Rape? Theft? Car theft? 2008/09 provisional data by the police show 648 occurrences of homicide. This is the lowest recorded figure in the last twenty years. Attempted murders, whose figure stood at 621 in 2007/2008 decreased by approximately forty six incidences or seven percent in 2008/2009. While there was a decline in the homicide offences that involved sharp instruments by approximately 18 incidents, attempted murders that involved knifes rose from approximately 245 to 271 incidents. Generally, of all crimes that the police recorded in the period 2008/09 murder accounted for less than two percent of them. Police records also show that while sexual offences recorded a 4 percent drop women rape increased by 12,000 cases which translates to five percent. Additionally car theft accounted for thirteen percent of all the crimes committed in 2008/09 (Home Office 2009, 16). On the most recent British Crime Survey figures, what is the most commonly experienced form of crime? According to Home Office (2009, 16), British Crime Survey statistics present property crime as the most common misdemeanor experienced by individuals. Property crime accounts for nearly eighty percent of the crimes that were recorded by BCS. Nevertheless this current figure is still lower since the high or peak point in 1995. What is meant by clear-up rates? Tarling (2008, 148) explains that while crime rate refers to the total figure of crimes that the police recorded per 100,000 people, clear up rate is described as the percentage of crime recorded that is solved or detected by the police. Home Office (2009, 131) clarify that the clear up rates may not be definitive indicators or measures of the police investigative performance and thus need to be evaluated or interpreted with care. Give examples of variations in clear up rates between crime categories. What reasons might be given for these variations? According to Home Office (2009, 131) just like in the previous years there was a variation in the clear up rates for the distinct crime types in 2008/09. For instance there was a 95% clear up rate for drug offences but 11% for vehicle offences. Additionally while the clear up rates for burglary stood at thirteen percent, criminal damage rates stood at 14%, robbery at 21%, fraud and offences at 28%, sexual offences 31% and violence against persons 47%. One of the main reasons that have been given for these differences is the nature of crime. For instance drug offences which record the highest rate are easy to clear since they are relatively straightforward to handle; to deal with an offender in possession of such substances a warning may simply be issued to the delinquent. However the rates are much lower in offences against vehicles or burglary since the offences typically come to light much later or days after they have been committed and the offenders have disappeared from the crime scene. Crime mix and the methods that are put into use by the police to detect the various offences can also lead to a variation in the clear up rates. What is the National Crime Recording Standard (NCRS) and why is it important? The NCRS provides general rules and regulations for recording offenses and has been approved and adopted by police forces since 2002 in England and Wales. It requires that all incidents reports whether from witnesses, third parties or victims and whether crime linked or not need result in an incident report registration. The NCRS represents the government attempt to overcome crime recording variations and provide accuracy and consistency in data entry between police divisions and forces. It is also important since it is meant to provide reliable data that is used to measure and compare police divisions and forces performance creating room for improvements (Hallam 2009, 38-41). NCRS also allows a crime recording approach that is victim oriented allowing the forces to fairly serve the populace. Which groups in the population are most at risk of becoming victims of violent crime? The general characteristics of adults that are susceptible or are most at risk of being violent crimes victims has not changed over the years. Essentially the overall risk of one becoming a violent crime victim in the period within 2008/09 was reported as being approximately 3%. Reports also indicate that males were twice as likely as women to become victims of violent crimes. According to the BCS survey the figure for men that had fallen victim to such crimes a year before the analysis stood at about 4 percent compared to 2% for women. Therefore the risk is highest for men than women. In addition risk of facing violent crimes for men decreased as their ages increased. Risk levels were found to be less than 1% for men that were sixty five years and older while those aged between sixteen and twenty four had a risk calculated at 13%. Similar trends were observed in females although the risk rates differed, with those between sixteen and twenty four facing a risk of about 5%. The unempl oyed people risk of becoming victims to such crime stood at 7.6 percent while that of the employed people was recorded at approximately 3%. Unmarried males and females (7.6 percent), students (8.6 percent) and individuals with mixed ethnicity (7 percent) also showed a higher than average risk of becoming violent crimes victims (Home Office 2009, 47). In terms of age and gender, which groups in the population are most likely to be known as  offenders? Offenders are likely to be young and male in terms of gender. In half of the reported violent crimes the offenders were believed or found to be between sixteen and twenty four years of age. Additionally from eighty percent of the incidents male offenders were found to be the main culprits as compared to fourteen percent for their female counterparts. The probability of males committing crime was in fact higher for all crimes. As age increased it became less likely that individuals would commit an offense. While individuals between 16 and 24 had a 55% chance, those between 25 and 39 had a thirty percent chance while those that were forty years and older had a 13 percent chance of committing crime (Home Office 2009, 70). Compared with other countries, is the crime rate in England Wales high, low, or average? Reports by the United Nations and the European Union indicate that the UK has been ranked second based in terms of overall crime rates in the EU, with higher percentages of homicides than those in Italy, German, Spain and France (Slack, 2009). Furthermore the UK is fourth in burglary rates and fifth in robbery rates when compared to most of the western European countries. The UK basically records the highest absolute burglary figure in the EU actually with double the total number of offenses that are recorded in France and Germany. Moreover Britain has been named as the most violent nation in the EU. According to Slack (2009) there are 2034 offenses occurring in every 100, 000 people in the UK, Austrias figures stands at 1677, US 466, South Africa 1609 and Canada 935. The crime rate is therefore generally high when compared with the other countries (Slack, 2009). In comparison with other jurisdictions, is the use of imprisonment in England Wales low, high or average? The proportion or percentage of the population that is imprisoned in any country varies with the conviction rates, crime rates, prison sentences length and tendency to issue prison sentences as opposed to community service or fines. Despite the declining crime rates in the UK imprisonment rates have steadily increased leading to overcrowding in prison facilities. When compared to Japan, Australia, Netherlands, Norway, Finland, Belgium, Austria, France, Spain and Canada the use of imprisonment in the UK is high (US BJS, 2005). Nonetheless when the compared to the United States, Singapore and Portugal, England and Wales use of imprisonment is average. According to BBC (2005) in every population of 100,000, 726 were in prison in the US, 142 in the UK and 58 in Japan in the year 2005.

Distance Learning Essay -- Education Technology Technological Papers

Distance Learning Distance learning (education) has become an integral part of the education process over the past few decades and is growing in popularity as technology advances.(Willis 1992) describes distance education (as) "the organizational framework andprocess of providing instruction at a distance. Distance education takes place when ateacher and student(s) are physically separated, and technology†¦(is) used to bridge theinstruction gap." (Coutts 1996). Furthermore, "distance learning activities are designedto fit the specific context for learning, the nature of the subject matter; intended learningoutcomes, needs and goals of the learner, the learner's environment and the instructional echnologies and methods." (American Council of Education 1996). According to Moore and Thompson (1990), there are essential elements needed for effective distance learning to take place: *Be prompt in coming online and insist students do the same. *Use a natural style of delivery; speak slowly and enunciate clearly. *Maintain spontaneity, avoid reading from a script. *Use visuals effectively. *Use frequent changes of pace to maintain interest. *Frequently draw participants into discussions. *Always refer to participants by name. *Give short concluding summaries of the concepts presented. *Provide structure by effectively using authority. *Control verbal traffic. *Provide socio-emotional support by integrating late group members and encouraging humor. *Establish a democratic atmosphere by sharing authority and asking for participation. *Create a sense of shared space and history. *Model appropriate behavior. *Seek and clarify a common definition of terms. *Set an appropriate pace (Mo... ...ournal of Distance Education . Moore, Michael G. & Thompson, Melody M. (1990) The Effects of Distance Learning. A Summary of Literature. (Research Monograph, Number 2). Southern Ohio Telecommunications Consortium. Moore, Michael G. (1989, June). Distance Education: A Learning System. Lifelong Learning. pg. 8--11. "Distance Education: A Learning System." Simonson, M. (1997). Distance Education: Does Anyone Really Want to Learn At A Distance. Contemporary Education, 68. Page 104--107. Willis, B. (1998, Jan-Feb). Effective Distance Education Planning: Lessons Learned. Educational Technology. Willis, B. (1994). Distance Education: Strategies and Tools. New Jersey:Educational Technology Publications. Willis B. (1992). Effective Distance Education: A Primer for Faculty and Administrators. Monograph Series in Distance Education. 2

How Is Mr Utterson Presented in Dr Jekyll and Mr Hyde Essay

Although Utterson witnesses a series of shocking events, the character is presented as an unenthusiastic and pessimistic Victorian man, and is evident from the very first page of the novel. The text notes that Utterson has a face that is ‘never lighted by a smile’ and only speaks when necessary. In addition Stevenson describes Utterson as ‘dusty and dreary’ and ‘yet somehow lovable,’ which is noticeable in the close relationships he has with his friends. His strong relationships with his friends may perhaps be because ‘his friends were of his own blood or those whom he had known the longest’ meaning his friendships are based on similar personalities and on longevity. His monotonous life is represented in the routine in which on ‘Sunday, when his meal was over’ he would ‘sit close by the fire’ and read his bible until the ‘church rang out the hour of twelve’ when ‘he would go gratefully to bed.’ Yet Stevenson presents Utterson as ‘dreary’, he also gives the lawyer many good qualities, such as his loyalty to his friends. This is evident when he suspects his friend Jekyll of committing criminal activities of blackmail and the sheltering of a murder; however he decides to sweep away what he has learnt and tells a clerk to ‘not speak of this note,’ instead of ruining his friend’s reputation. Another quality Stevenson presents to Utterson is his willingness to care more about those in trouble, rather than to reprimand them for being immoral: ‘At the high pressure of spirits involved in their misdeeds, and in any extremity inclined to help rather to reprove.’ Furthermore Stevenson presents the theme of duality of nature to Mr utterson, which is evident when ‘his blood ran cold in his veins’ at the time when he suspects his friend Henry Jekyll of ‘forging for a murderer.’ The phrase ‘his blood ran cold in his veins’ suggests a possible primitive and animal side to the character, which is later discovered to be possessed by Dr Jekyll as well when Stevenson reveals that Mr Hyde is in fact Dr Jekyll. In addition Mr Utterson is presented as a character who throughout the novel constantly uses rational thinking perhaps due to his occupation of being a lawyer. His rational thinking and denial of the supernatural is especially noticeable when ‘he attempted to protest again’ after being told that his friend Dr Jekyll was also in fact Mr Hyde, who Utterson sees as an inhuman and grotesque creature. In conclusion Mr Utterson is presented as the perfect Victorian gentleman who does not gossip, constantly seeks to preserve order and decorum, and guards his friends’ reputations as though they were his own.

Sociology Police Brutality Essay

Sociology Police Brutality Essay Sociology: Police Brutality Essay According to dictionary.com, deviance is one that differs from a norm, especially a person who behavior and attitudes differ from accepted social standards. Inequality however simply means the condition of being unequal, lack of equality or disparity. Through out this paper, I will be discussing a topic dealing with race, class and gender inequality. Many things have been happening in our society, and I believe deviance and inequality is the reason for most of these situations. This paper will shed some light into our daily problems and how they can be solve with more clarity. One of the topics dealing with race inequality in our society would have to be police brutality to minorities. Police are known to use excessive force towards minorities, which leads to endless bloodshed, bruises, and bullet wounds and in most cases death. It would seem that the police have some kind of inequality to minorities. In the case of Mike Brown, he was shot down simply because he looked the way he did. This is a great example of race inequality because he was treated different due to the color of his skin. It would seem many police officers released they have the power to not only arrest but also use deadly force in certain situations. Now one can clearly say many officers of the law abused these powers and aren’t afraid of the end results. A perfect example would be the case of Scott Olsen; a 24-year-old male was shot in the head with a tear gas canister due to being a part of a peaceful protest in California. Scott was hospitalized for more than month due to having a fractured skull. After bringing awareness of this police brutality to the state, no officer was punished or even suspended for this action. However, Scott Olsen was just one over five thousand cases of police misconduct. Police brutality has been increasing exponentially though out the years. More than three hundred cases of police brutality to minorities have been linked since the beginning of 2 015. It seems being African American is not safe enough around the police anymore. It would seem this police shoot and eliminate African Americans faster than any other ethnic group. It is more than obvious that these race and class are divided widely through out America. Another form of inequality in our current society can be found in the group of gender. In most

Samsung Electronics Essay Essays

Samsung Electronics Essay Essays Samsung Electronics Essay Paper Samsung Electronics Essay Paper Executive Summary Recent quality related issues have put Samsung Electronics. one of the world’s largest engineering companies at hazard. These quality concerns. spiked through recent callbacks and external ailments. have generated a flow of bad intelligence coming to the desk of quality manager Kevin Sarni. The issues most normally found within the ailments related to expose issues. client service support. faulty electric constituents. sound. and safety. Of the chief issues. show and client service support appeared to be the most damaging. Once the forms and subjects became seeable. Samsung and its quality manager Kevin Sarni were challenged with instantly placing root causes. This was non an easy undertaking. although with the aid of a Six Sigma Black Belt adviser. Sarni was able to get down farther qualitative analysis to find where action is necessary. Problem Designation In April of 2012. Samsung Electronics. and its quality manager Kevin Sarni faced a figure of quality related jobs with their LCD telecastings. The jobs foremost surfaced after a recent LCD Television callback. Shortly thenceforth. ailments were generated through other beginnings online. every bit good as Samsung’s internal ailment database. ConsumerAffairs. the chief beginning of external client ailments. was an independent consumer intelligence and blogging web site. Sarni couldn’t believe the emotions encapsulated within the ailments found on ConsumerAffairs. and was concerned about the public rapidly developing a negative perceptual experience of Samsung’s merchandises. In the yesteryear. Sarni had worked specifically on quantitative fabrication informations and hence. lacked experience with the analysis of qualitative steps. Samsung’s dwindling quality and increasing figure of ailments had to be stopped. and as the quality manager. Sarni knew he had to assail them. but was faced with the inquiry of how to make so. Problem Analysis After farther analysis of the 33 ailments posted on ConsumerAffairs. at that place appeared to be some important forms. In order to take out the list of ailments it was necessary to build a tabular array naming the chief classs of issues. The five chief classs identified were show. client service. electronic constituents. sound. and safety. After the chief classs were established. subcategories were created ( Appendix 1 ) . The subcategories are merely smaller graduated table issues that relate to a bigger image job. Some ailments really included multiple facets. and are hence placed in more than one chief class. After categorising and analysing the ailments. an affinity diagram was created ( Appendix 2 ) . Following. a Pareto analysis was constructed in order to show the cumulative per centum and single frequences of the ailments ( Appendix 3 ) . Both the affinity diagram and the Pareto analysis show the two largest classs being show issues and client service issues. These two classs entirely amounted to 75 % of the issues addressed within the ailments. The largest issues in footings of show were lines through the screen. no image at all. and a fluttering image. Although there is no rigorous grounds. it is extremely likely that a faulty electronic constituent installed in the telecasting could do show issues. Customer service on the other manus was rather sporadic in footings of low frequences in the subcategories except for expired warranty/service programs and non-refundable state of affairss. These peculiar ailments of expired service seem to be the most emotional of all. and most likely the 1s that could develop a negative perceptual experience in the eyes of the populace. Other subcategories. such as audio and safety. were comparatively low in frequence. and hence should non be the immediate jobs to turn to. Last. to assistance in placing root causes. a cause-and-effect diagram was created ( Appendix 4 ) . The diagram consists of four subdiv isions including stuffs. procedures. environment. and people. Action Plan Due to such a high frequence in show issues. Sarni must turn to them with immediate attending. Assuming that many of the show issues are caused by defective constituents. such as the chief board. it is of import to place where in the procedure these faulty constituents are coming from whether it be internal fabrication procedures or providers. Since providers happen to be at the beginning of the supply concatenation it would be necessary to get down at that place. Sarni. along with cross-functional squads from Samsung must instantly schedule a visit to their chief providers of constituents such as the chief board. Once the visits are scheduled. Sarni and the cross-functional squads will carry on extended audits of the supplier’s processes and systems. The audits will dwell of elaborate scrutinies of the supplier’s equipment. procedure capableness. installations. and forces. Each provider they visit. Sarni along with another director. will be responsible for rating each provider. The rating prosodies should dwell of defects per twenty-four hours. harm. flexibleness. reactivity. and communicating. Grades will be recorded on a provider scorecard and so electronically documented upon return to Samsung’s office. Dependant on the findings. Sarni may be faced with taking another provider. that is. 1 who is systematically able to run into design specifications. Finally. one time a quality provider is developed within Samsung’s web of spouses. Sarni must direct important attempt in supervising their public presentation. To supervise the supplier’s public presentation overtime. Sarni will put formal ends and step the peculiar supplier’s public presentation against these ends on a regular footing. Although this peculiar provider audit procedure may take a few hebdomads. it must get down instantly. Ultimately. it will supply Sarni a definite reply of whether the faulty constituents are supplier related. or internally related. such as Samsung’s fabrication procedure. If so the faulty constituents continue to be experienced after the provider audit procedure. Sarni must get down an immediate review and audit of Samsung’s in-house fabrication procedures. After immediate action. the undermentioned term must besides be considered. The following most of import issue to turn to is Samsung’s degree of client service. Assuming Sarni doesn’t have direct authorization over the call centre employees. the client service manager will be in charge of turn toing client service betterments. The first measure in bettering client service will be the execution of an etiquette class required for each and every call centre employee. The etiquette class will be administered electronically and will hold a completion deadline. The class will include new guidelines and protocol associating to keeping clip. airting calls. taking duty. and being empathic towards the client. Upon the completion deadline. the client service manager must implement a recording system on all incoming phone calls to the call centre in order to supervise employee’s etiquette towards clients. Failure to stay by etiquette guidelines and protocol upon taking the etiquette class. would ensue in expiration of employment. After basic etiquette is established with the call centre employees. the client service manager must get down authorising his employees to take on larger duties and functions. The bulk of client ailments from ConsumerAffairs were directed towards the call centre and their inability to assist. Through employee authorization. the client service manager will let employees to publish a refund or replacing whether or non the customer’s guarantee or service program is expired. Not merely will this greatly better client service. but it could besides better employee morale because employees will experience a greater sense of power. Last. after bettering client service in the call centre. farther betterments may be aimed at extinguishing technicians. Sarni along with top direction must do the determination to outsource on-site fixs. Presently. on-site fixs are doing many jobs for Samsung every bit good as its clients. Many times the technician has been unable to mend the Television whether it was because of unavailable parts. wrong diagnosing. or merely an unqualified maintenance man. Alternatively of seeking to manage all facets of the concern internally. Samsung must engage an outside house with more experient technicians. To get down outsourcing on-site fixs. Sarni along with top direction must carry on research in order to happen fix companies that serve each geographical part. Upon choice. Samsung’s client service manager will set up a plan to pass on fix orders to the hosting company. This will let orders to be electronically transferred to the hosting company. who will so be responsible for transporting out the fix from that point on. Samsung’s call centre will so expect verification that the fix has been performed and follow up with the client. Not merely will the outsourcing allow Samsung to concentrate on its nucleus concern patterns. but it will besides cut down the sum of money tied up in assets such as fix trucks. tools. and parts.

Death in Popular Culture Essay Example | Topics and Well Written Essays - 1250 words

Death in Popular Culture - Essay Example Today the type of media one uses and is exposed to defines the personality of the individual (Kearl 85). The media is subtle in its approach and yet so sublime in its execution that today it is the media that decides who is a hero and who is a foe. Because of its speed and interactivity today people use media to give meaning to the world objects and make perceptions about various phenomena. Media has the power of accentuating paltry issues and making them appear ever more significant to the masses. The stark imprints of media penetrate into our minds and shape our thoughts and behaviors and this is ultimately reflected in the society. This entire process along with its affects on the society is known as â€Å"popular culture† today (McKenzie 96). The popular culture in this contemporary world drives our thoughts and perceptions of different concepts in this world. Today we are subjected to movies, news, music, internet, games and a lot more under the banner of media. On the an terior media is of great help and use for us but on the posterior media is driving our opinions and have made our life materialistic and consequently we have become more hedonistic and pleasure loving, for instance we are least concerned today about the sheer truths and blunt realities of life. We hardly care about the deaths occurring in Africa of hunger or people dying of natural or human disasters in any part of the world. All we care about is us and the maximization of our pleasures. With this newly form or guise that we as human have entered ourselves into has actually served to distant us from the love of God and the meaning of life. Similarly popular media has also defined death and its meaning to us in the modern age. This will be discussed throughout the length of this paper in light of the views of different philosophers and thinkers. Thesis Statement Popular culture has transformed the meaning of death in the contemporary world, making death appear more materialistic and fascinating than meaningful and sublime. Kearl’s stance on the subject Kearl’s work is based on the impact that media has made on the people’s perception of death. Interestingly Kearl was keen enough to identify a certain shift in the media’s dealing with the subject of death after the World War II, since the Baby Boom age. Violence, murders and thrill since have been the new modes of entertainment used by directors for silver and golden screens. According to Kearl’s research an average American by the age of 16 have witnessed approximately 18,000 murders on different forms of media. This is where Kearl quantifies the impact of media on the perception of death among humans. Death has been dramatized so frequently and creatively that it has not remain something sedate and imminent. In fact media and media actors have made death appear to be an event, an extraordinary event. This can be understood by the example of fans of Sylvester Stallone, they se e him on the big screen so often that when they see him in reality, live, face to face they do not treat him like any other human, in fact they treat him like a super human and hence their reaction and behavior changes. Same is the treatment of death in today’s society under the influence of media. People hardly know of death’s face value all they know about this phenomenon is unnatural, unreal and conveyed through media. Since media incorporate internet, TV, print and all forms of communication tools therefore the concept of death carried by each

Essay Example | Topics and Well Written Essays - 1000 words

Seethetwoarticleslistedattheendofthisdocument.Basedonthematerialcoveredinthemicroeconomicsclass,provideaneconomicanalysisofthepolicyscenariogiven below - Essay Example This may include External Price Referencing element in it. In some countries like Germany, they allow free pricing of patented drugs but use the policy of External Price Referencing in reimbursements. It is not the same in Netherlands which sets a cap on the price of medicines considered to be of therapeutic value. It must be noted that not all types of drugs are subjected to this policy of External Price Referencing. There different guidelines in different countries that are used when using the policy. The drug m market follows the rules of demand and supply just like other products. The only difference comes in regulatory protection and approval and also on the role played by the demand side. (Mossialos, et al, 2004). This varies with different countries for they have different rules and regulations that guide the policy being undertaken on pharmaceutical products. Also the value of a particular pharmaceutical product is determined by factors such as the amount the consumers are willing to pay for the product. This varies in different countries based on availability, accessibility, importance of the drug and other factors like the government policies and controls. The manufacturer and those importing set their own pricing which affects the price of the drug. This varies in different countries which have different tariffs on imported goods. Others factors are differences on costs of procurement and even price discrimination by the suppliers of patented drugs on those countries with a factory producing generic drugs. (Olcay and Laing, 2005). The incomes of individual consumers and national, degree of competition in the public and private sector, the system of health capacity and the public policy in different countries. Those countries that are developing public health cost account for the second largest government expenditure after staffing cost. (World Bank